Support and contact
Get help with your account, privacy, tickets and using LAVI.
How can we help?
Describe the issue and the steps that led to it. Include your username or a relevant order reference only if needed. Never send your password, verification code or full payment-card details.
Report content or an account
Use the in-app report action on the relevant content or profile. You can also block an account to restrict interaction. If you cannot access the action, contact support with the content link, without unnecessary sensitive information.
Account deletion and privacy
In the LAVI Individuals app, open Account, then Privacy and security, then Delete account. Individuals data is removed immediately after confirmation. If Business obligations remain, Business access is restricted to resolving them. The Privacy Policy explains what is deleted and which records must remain.
Read the Privacy Policy